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The situation

A 140-person medical-device maker in Minneapolis, owned by a Danish parent, has three hiring problems in the same week. The board wants a new VP of Quality within four months. Field service needs six engineers across Ohio, Texas and Arizona, ideally on contract first. And the group has approved a sales office in Austin, which means payroll, health insurance and a 401(k) plan in a state where the company has never employed anyone.

Three vendors pitch in three days: a contingency recruiter quoting 25% of first-year base for the VP, a staffing firm offering contract-to-hire engineers at an hourly bill rate, and a PEO promising to take the Texas payroll off the table. Each proposal is reasonable. None solves the other two problems, and the CFO’s real question is which kind of firm to call for what.

The United States has the deepest market for recruitment and HR services in the world, and one of the most fragmented. Agencies, franchise offices, search boutiques, PEOs and consultancies are not interchangeable: they employ different people, carry different risks and charge in different ways. Buying the wrong model costs more than picking a mediocre firm within the right one. This guide sorts the market into three families (recruitment and staffing firms, executive search, and HR consultancies and outsourcers), explains fees and state rules, and profiles fifteen firms established in the US. It belongs to the Finding the Right Person hub and pairs with our playbook on recruiting in the United States; for the global picture, see HR consulting and recruitment firms worldwide.

In short
  • Staffing Industry Analysts counts 214 firms that each earned over $100 million in US staffing revenue in 2025, $122.4 billion in total.
  • Three pricing models dominate: hourly bill rates for contract staff, contingency fees (commonly 15–25% of first-year base) and retained search (about a third of first-year cash).
  • There is no federal agency licence; roughly 20 states and DC license agencies, and Illinois and New Jersey add temp-worker rules.
  • A PEO co-employs your staff for payroll and benefits but needs your own US entity; without one, use an employer of record.

How the US recruitment and HR-services market works

Start with scale. Staffing Industry Analysts (SIA) reported in June 2026 that the 214 firms with at least $100 million each in US staffing revenue billed $122.4 billion in 2025, slightly down on the year before, with Allegis Group, Aya Healthcare and Insight Global at the top. Beneath them sit thousands of small agencies and one-person search practices, so there is always a firm that claims your niche, and the quality spread is wide.

Almost every provider earns money in one of three ways. Staffing firms employ the worker and bill an hourly rate covering pay, payroll taxes, workers’ compensation and margin, with a conversion fee if you hire the worker early. Contingency recruiters are paid only on a hire, commonly 15–25% of first-year base at the time of writing (November 2026). Retained search firms are paid in instalments whatever the outcome, typically about a third of first-year cash, in return for exclusivity and a dedicated research process. Beside them sit RPO providers, which run your recruiting for a management fee plus per-hire charges, PEOs, and HR consultancies selling salary structures, pay-equity audits, assessment and benefits strategy. Our agency fees guide compares these norms with other countries.

Who to call for which US hireStrong fitSometimesStaffing firmContingencyRetained searchRPOPEO / outsourcerHourly and volume rolesContract IT and engineeringMid-level professional hireSenior executive or board seat50+ similar hires a yearFirst US staff, no HR teamKurums editorial synthesis. Executive search for a C-suite role is retained; PEOs need your own US entity.
Which kind of US firm fits which hiring problem. Most employers use two or three models at once.
Consultant’s noteNegotiate the guarantee before the percentage. A 20% fee with a 90-day guarantee that starts on the first working day and allows a pro-rata refund is usually worth more than 18% with a 60-day, replacement-only guarantee. And define the fee base in writing: base salary only, or base plus target bonus and sign-on.

Licensing is a state matter, and the map is patchy

There is no federal licence to run a recruitment agency. Regulation sits with states and some cities and mostly targets fees charged to job seekers and the treatment of temporary workers. Compliance surveys such as Harbor Compliance’s 50-state guide count roughly twenty states plus DC that license employment agencies, including New York, New Jersey, Massachusetts, Connecticut and Illinois, while California, Texas and Florida have no general state-level agency licence. In New York the state Department of Labor licenses agencies, except inside New York City, where the Department of Consumer and Worker Protection does.

Temporary labour gets closer attention. Illinois’s Day and Temporary Labor Services Act requires covered staffing agencies to register with the state Department of Labor, post a surety bond and pay $3,000 a year plus $750 per branch; clients that use an unregistered agency can be fined and must re-verify registration every 1 March and 1 September. A 2023 amendment added equal-pay duties for long assignments, and parts of the Act are in litigation. New Jersey’s Temporary Workers’ Bill of Rights (2023) adds pay and notice duties in sectors such as warehousing. Federally, OSHA treats host and agency as sharing responsibility for a temp’s safety: a licence tells you an agency exists, not who carries the risk on your premises.

Watch outDo not let “contractor” become a disguise. If a staffing firm offers workers as 1099 independent contractors rather than its own W-2 employees, misclassification risk can land on you as the business directing the work. Ask in writing who the employer is, who carries workers’ compensation and who completes each Form I-9.

PEOs: outsourcing the employer paperwork, not the hiring

For small employers, the bigger HR-outsourcing decision is often whether to join a professional employer organisation. A PEO co-employs your staff: it runs payroll and payroll taxes, offers its pooled health and retirement plans, handles workers’ compensation and gives HR advice, while you direct the work. Pooling lets a 30-person company offer benefits it could not buy alone. The Tax Increase Prevention Act of 2014 created a voluntary IRS certification programme, and a certified PEO (CPEO) is treated as the employer for federal employment taxes on wages it pays; many states also register PEOs.

One distinction trips up foreign companies: a PEO co-employs alongside your US entity. With no entity, you need an employer of record instead; see our guide to hiring where you have no entity, the employer of record comparison and the US expat-hiring compliance guide for visa sponsorship, which neither a PEO nor a recruiter handles.

US recruitment and HR services at a glance
Agency licence required?State level only: about 20 states and DC
Typical contingency fee15–25% of first-year base
Guarantee period norm60–90 days, replacement or refund
Retained search normAbout one-third of first-year cash, in thirds
Temp / staffing rulesAgency is the W-2 employer; Illinois and New Jersey add temp laws
Main business hubsNew York, Chicago, Dallas, Atlanta, Bay Area, Boston
Data-protection lawNo federal law; FCRA for background checks; state laws such as CCPA
Kurums country playbookRecruiting in the United States

Recruitment, selection and staffing firms

A cross-section, not a ranking: professional staffing groups, technology specialists, a franchise network for local hourly hiring and a healthcare specialist. Card text reflects what each firm says about itself. Listings are editorial and independent; no firm paid to be included, and inclusion is not a recommendation. Check licences, terms and references directly with each firm. More firms appear in the Kurums Solutions Directory of recruitment agencies and executive search firms.

Robert HalfStaffing & permanent recruitment
FinanceTechnology
WhereOffices across the US; also Canada and other countries
Best forContract and permanent finance, accounting, technology, legal and admin hires
Pricing modelBill rate (contract); placement fee (permanent)

Offers contract and full-time staffing across five specialisms, plus consulting in technology, risk, finance and HR.

Visit Robert Half →

KforceProfessional staffing
TechnologyFinance
WhereUnited States, national coverage
Best forTechnology and finance and accounting professionals
Pricing modelBill rate (temporary); placement fee (direct hire)

Describes itself as a solutions firm for technology, finance and accounting staffing, with talent, team and project options.

Visit Kforce →

Insight GlobalStaffing, search & consulting
ITEngineeringRPO
WhereOffices across the US, including Atlanta
Best forIT, engineering and healthcare staffing; direct placement; RPO
Pricing modelBill rate; placement fee; RPO and consulting fees

Lists staffing, direct placement, executive search and RPO, plus IT and engineering consulting. Third on SIA’s June 2026 US list.

Visit Insight Global →

TEKsystemsTechnology talent & services
IT contractors
WhereUnited States, with global delivery
Best forTechnology contractors, project teams and IT services
Pricing modelBill rate; statement-of-work projects

A full-stack technology services and talent provider within Allegis Group, which tops SIA’s 2026 US staffing list.

Visit TEKsystems →

KellyWorkforce solutions
EducationMSP / RPO
WhereUnited States and other markets
Best forEducation, science, engineering and technology staffing; MSP and RPO
Pricing modelBill rate; MSP, RPO and SOW programme fees

Specialty divisions include Kelly Education, Kelly Engineering, Kelly Science & Clinical and Motion Recruitment.

Visit Kelly →

Express Employment ProfessionalsFranchise staffing network
Light industrialTrades
WhereFranchise offices across the US; also Canada, South Africa, Australia, NZ
Best forOffice, light-industrial and skilled-trades roles in local markets
Pricing modelBill rate; direct-hire fees set locally

Service depends on the local franchise owner; its Specialized Recruiting Group handles professional placement.

Visit Express Employment Professionals →

AMN HealthcareHealthcare staffing
NursingPhysicians
WhereNationwide (United States)
Best forTravel and per-diem nurses, locum physicians, allied health, healthcare executives
Pricing modelBill rate per shift or assignment; placement fees

Also lists international nurse placement, medical interpreting and revenue-cycle roles; built for hospitals and health systems.

Visit AMN Healthcare →

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Executive search firms

Retained search runs on firm conventions: an exclusive mandate, a fee paid in thirds (signing, shortlist, hire), several weeks of research before a shortlist, and an “off-limits” rule that stops a firm recruiting from its own clients, which may block the very competitor you want to hire from. Global firms dominate CEO and board work; sector boutiques often know every plausible candidate in fields such as healthcare.

Korn FerryExecutive search & consulting
Executive searchRPO
WhereMajor US cities; global network
Best forC-suite and board hires; professional search; RPO; assessment and pay consulting
Pricing modelRetained fee (search); project fees (consulting)

Useful when a senior hire is part of a wider restructuring; confirm which team will run your search.

Visit Korn Ferry →

Spencer StuartExecutive search & leadership advisory
CEO & board
WhereUS offices within a global network
Best forCEO, board director and senior executive searches
Pricing modelRetained fee linked to first-year cash

Also lists board and CEO advisory, leadership consulting, executive assessment and CEO succession planning.

Visit Spencer Stuart →

Russell Reynolds AssociatesExecutive search & leadership advisory
BoardC-suite
WhereNew York and other US offices; global network
Best forBoard, CEO and C-suite search; succession planning
Pricing modelRetained fee (search); project fees (advisory)

Adds assessment and benchmarking, executive transition support and board-effectiveness work.

Visit Russell Reynolds Associates →

WittKiefferSector executive search
HealthcareHigher education
WhereUnited States
Best forLeaders for healthcare, higher education, life sciences and not-for-profits
Pricing modelRetained search fee

Also offers assessment, onboarding and coaching, board and trustee recruitment; cites 45+ years in search.

Visit WittKieffer →

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HR consultancies and HR outsourcing

This family builds the machinery around a hire. Compensation consultancies sell salary surveys and design the ranges you now need in job ads, since about 14 states plus DC and several cities require them (see our note on California’s SB 642 and the guide to setting the pay band before you post). PEOs and HR outsourcers run payroll, benefits and compliance.

MercerRewards, benefits & workforce consulting
CompensationBenefits
WhereUS-wide; global network
Best forPay structures, job architecture, pay equity, benefits, retirement
Pricing modelProject fees; retainers; survey subscriptions

Says it is changing its name to Marsh in phases, so both brands may appear during the transition.

Visit Mercer →

WTWPeople, rewards & benefits consulting
Pay transparencyBenefits
WhereUS-wide; global network
Best forPay ranges for transparency laws, executive pay, benefits administration
Pricing modelProject fees; outsourcing contracts

Lists compensation design, pay equity and pay transparency, benefits outsourcing and retirement.

Visit WTW →

InsperityPEO & HR outsourcing
PEOSMB
WhereServes clients across the US
Best forFirms of under 50 to 5,000 staff wanting HR, payroll and benefits in one place
Pricing modelPer-employee or payroll-based fees

Offers tiered HR services and technology by company size on a PEO co-employment model.

Visit Insperity →

TriNetPEO, HR outsourcing & software
PEOPayroll
WhereServes clients across the US
Best forSMBs choosing between a PEO, outsourced HR (HR Plus) or software (TriNet Zenefits)
Pricing modelPer-employee fees; software subscriptions

Its site cites 22,000+ businesses served and about $70 billion of payroll processed in 2025.

Visit TriNet →

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The US firms in this guide at a glance

Firm Type Specialisms / sectors Where in the country Website
Robert Half Staffing & recruitment Finance, technology, legal, admin Nationwide roberthalf.com
Kforce Professional staffing Technology, finance and accounting Nationwide kforce.com
Insight Global Staffing & RPO IT, engineering, healthcare Nationwide insightglobal.com
TEKsystems Tech staffing & services IT, software, infrastructure Nationwide teksystems.com
Kelly Staffing, MSP & RPO Education, science, engineering, tech Nationwide kellyservices.com
Express Employment Professionals Staffing (franchise) Light industrial, office, trades Local offices nationwide expresspros.com
AMN Healthcare Healthcare staffing Nursing, physicians, allied health Nationwide amnhealthcare.com
Korn Ferry Executive search & consulting C-suite, board, professional search Major cities kornferry.com
Spencer Stuart Executive search CEO, board, senior executives Major cities spencerstuart.com
Russell Reynolds Associates Executive search Board, CEO, C-suite New York and other cities russellreynolds.com
WittKieffer Sector executive search Healthcare, higher education, life sciences United States wittkieffer.com
Mercer HR & rewards consulting Pay, benefits, retirement Nationwide mercer.com
WTW HR & rewards consulting Pay, benefits, retirement Nationwide wtwco.com
Insperity PEO / HR outsourcing Payroll, benefits, HR compliance Nationwide insperity.com
TriNet PEO / HR outsourcing Payroll, benefits, HR software Nationwide trinet.com
In card order. Website domains are plain text; confirm offices and licences with each firm.

Briefing a US firm so it finds the right person

A recruiter is only as good as the brief. Send a role scorecard with first-year outcomes, must-haves and the pay range you will approve; firms that get “we are flexible on salary” send volume, not fit. Then hold them to your compliance standards: ads they place need any required pay range; automated screening in New York City needs a bias audit under Local Law 144, and Illinois has covered AI-driven discrimination since January 2026; background checks must follow the Fair Credit Reporting Act (our background-check comparison covers the main providers). The hiring-channel decision matrix helps you avoid paying a fee for a role a referral would fill.

● Before you engage a recruitment or HR firm in the United States · 11 questions
1Which model are we buying: staffing, contingency, retained, RPO or PEO?Each has a different employer, pricing logic and risk owner.
2Is the firm licensed or registered where it operates and where our workers will be?About 20 states plus DC license agencies; Illinois also makes clients verify temp agencies twice a year.
3Who employs contract workers, completes Form I-9 and carries workers’ compensation?It should be the agency for W-2 temps; 1099 arrangements can shift misclassification risk to you.
4What exactly is the fee base?Base only, or base plus bonus and sign-on? The base can matter more than the percentage.
5How long is the guarantee, when does it start, and is it a refund or only a replacement?60–90 days from the start date is common.
6How long does the firm “own” a candidate it introduced?Clauses of 6–12 months can trigger a fee for someone who later applies directly.
7What are the temp-to-hire conversion terms?Conversion fees often fall after a set number of hours worked.
8Will its ads carry the pay range our state or city requires?Several transparency laws cover postings made on an employer’s behalf.
9Does it use automated or AI screening, and can it show a bias audit?New York City requires audits; Illinois law covers AI discrimination from 2026.
10Which companies are off-limits because they are its clients?Ask before you sign an exclusive search mandate.
11For a PEO: is it IRS-certified, and what happens to our benefits if we leave mid-year?Certification shifts employment-tax liability; mid-year exits can reset deductibles.

Hiring across borders? Our sibling guides cover recruitment agencies and HR consultancies in Canada, where Ontario and Québec license agencies, and their Mexican counterparts, reshaped by the 2021 outsourcing reform.

Your next move
Write the scorecard and approve the pay range before calling any firm.
Pick the model per role: staffing for cover, contingency for specialists, retained for leadership, PEO or EOR for the employment wrapper.
Check each agency’s state licence or registration; diarise Illinois’s twice-yearly check if you use temps there.
Agree fee base, guarantee, candidate ownership and conversion terms in writing first.
Call two references from clients of your size and sector for every shortlisted firm.
With no US entity, compare employers of record before talking to PEOs.
Kurums Solutions Directory
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Is your company missing? Listing is free — request a listing or browse the full Solutions Directory.
Last Updated: November 2026 · Reviewed by the Kurums HR editorial team. This guide is general information, not legal advice; employment and advertising rules change, so confirm requirements with local counsel before you post.

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