The world’s largest retailer discovered that its advantages were less portable than it assumed.
Startup · Topic
Expert guides, analysis and tool comparisons on South Africa Retail & Consumer from the kurums.com Startup desk — written for business decision-makers and updated as the market moves.
The world’s largest retailer discovered that its advantages were less portable than it assumed.
Choosing not to lend to customers is a strategy — and in South African apparel it was the winning one.
Excellence in one category does not transfer to another — an expensive lesson learned twice.
Retail decline is slow, then sudden, and almost always begins in the supply chain.
Discount retail is an operations business, and the lowest cost structure wins permanently.
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