Amazon launched in Australia in 2017 to predictions of retail collapse. JB Hi-Fi answered with the lowest cost base in the category; Harvey Norman answered by being a property company. Both worked.
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Expert guides, analysis and tool comparisons on Retail & Consumer from the kurums.com Startup desk — written for business decision-makers and updated as the market moves.
Amazon launched in Australia in 2017 to predictions of retail collapse. JB Hi-Fi answered with the lowest cost base in the category; Harvey Norman answered by being a property company. Both worked.
Twenty recommendations, 20,000 consumer submissions and a Federal Court finding against Coles. What Australia’s supermarket inquiry actually concluded – and the one recommendation that could change the market.
Wesfarmers earns A$4.5 billion of EBIT from hardware, discount retail and chemicals. Why Bunnings has never been successfully challenged, how Kmart rebuilt itself around one brand, and where the risk sits.
Wesfarmers bought Coles in the largest takeover in Australian history, fixed it over a decade, then let it go. In FY2025 it beat Woolworths outright – and then gave the advantage straight back.
Woolworths sells A$69 billion of groceries a year and still had its worst year in a decade. The arithmetic of a 1.4% price cut in a 5% margin business, and why Coles nearly overtook it.
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