A performance improvement plan is meant to help someone improve. Most recipients experience it as a formal warning that the end is near. The psychology on both sides, and how to be honest about it.
Hr · Topic
The psychology behind HR decisions: how hiring, pay raises, promotions, feedback, discipline and exits are experienced by the people involved, and what the research says managers should do.
A performance improvement plan is meant to help someone improve. Most recipients experience it as a formal warning that the end is near. The psychology on both sides, and how to be honest about it.
A difficult conversation is difficult because it threatens status, security and identity on both sides. Understanding that is the first step to having one that works.
Decades of research show that employees judge decisions by how they were made and communicated as much as by what was decided. A practical guide to organisational justice.
Warnings and sanctions are meant to correct behaviour. Behavioural research shows they mostly teach people to avoid being caught. A guide to discipline that changes conduct.
Self-ratings agree only modestly with managers’ ratings, and the gaps are systematic. What research shows about overconfidence, impostor feelings and self-assessments in reviews.
Psychological safety is often mistaken for comfort or niceness. It is the shared belief that you can raise a problem, ask a question or admit a mistake without being punished for it.
Ranking employees against each other on a fixed curve changes how they behave toward one another. The evidence on stack ranking and the alternatives that keep standards high.
A performance rating tells you a great deal about the manager who gave it. Research on rater bias, the patterns to look for and how to make reviews more accurate.
Feedback is assumed to help. The largest review of the evidence found it often does the opposite. Here is what separates feedback that improves performance from feedback that damages it.
Organisations routinely pay outsiders more for the same job while underrating the people they already have. What the research says, and how to choose well.
Promotion decisions rest on judgments about potential and on who decision-makers happen to see. Both are biased in ways the research has measured. Here is how to correct for them.
New managers do not struggle because they lack techniques. They struggle because the job requires them to become someone different. A guide to the psychology of the first year.