Buyer’s guide · Technology
Best Feedback Portal Software in 2026: Pricing & Comparison
We compared four feedback portal tools on public pricing, free options, voting boards, and roadmap links so product teams can collect and prioritize customer ideas.
- Teams wanting a free start with tracked-user scaling: Canny — free for 25 tracked users; Pro from $79/month annual.
- Teams combining ideas, roadmap, and announcements: Frill — Startup $25/month.
- Teams already using product management with portals: Productboard — free plan with Product Portal.
- Teams wanting a simple voting board at flat rate: Nolt — Essential from $29/month.
Feedback portal software lets customers submit, vote on, and track feature requests while product teams prioritize them and close the loop. Buyers compare free tiers, public pricing models (tracked users versus flat), public roadmaps, and integrations with development tools.
We used the same fields for every vendor: published pricing, free plan or trial, core focus, and main limitation. Order is not a quality ranking. We sorted public $0 or published list prices first.
Compared at a glance
| Provider | Published pricing | Free plan or trial | Best for | Visit |
|---|---|---|---|---|
| 1. Canny | Free; Pro from $79/mo annual (100 tracked users) | Free plan | AI-powered feedback capture and voting | Visit → |
| 2. Frill | Startup $25/month | 14-day trial | Ideas + roadmap + announcements | Visit → |
| 3. Productboard | Free; paid from $19/maker/mo annual | Free plan | Feedback linked to product prioritization | Visit → |
| 4. Nolt | Essential from $29/month | Free trial | Simple public voting boards | Visit → |
Prices are public list prices in USD, checked 15 Oct 2026; they change often — confirm on the vendor’s pricing page.
The four companies in detail
Canny
Best for AI-powered feedback capture and voting
Best for: product teams that want automatic feedback capture, public voting boards, and a free start that scales with tracked users.
| Attribute | Canny |
|---|---|
| Published pricing | Free (25 tracked users); Pro from $79/mo annual for 100+ tracked users; Business custom |
| Free plan or trial | Free plan with unlimited feedback and Autopilot AI |
| Core focus | Feedback boards, voting, changelog, and AI triage |
| Main limitation | Price scales with tracked users; higher integrations and SSO on paid or custom tiers |
- Free plan covers 25 tracked users, unlimited feedback, and AI Autopilot.
- Pro starts at $79/month annual for 100 tracked users with PM integrations.
- Cost increases as more users submit or vote; Business for large volumes is custom.
Frill
Best for ideas + roadmap + announcements
Best for: teams that want a single widget for idea voting, public roadmap, and changelog announcements with published monthly pricing.
| Attribute | Frill |
|---|---|
| Published pricing | Startup $25/month; Business $49; Growth $149; Enterprise $349 |
| Free plan or trial | 14-day free trial |
| Core focus | Ideas portal, public roadmap, announcements, and surveys |
| Main limitation | Startup limits active ideas; white-label and advanced privacy on higher tiers |
- Startup at $25/month includes ideas, roadmap, and unlimited announcements.
- Embeddable widget combines feedback, roadmap, and updates.
- Idea volume caps and white-labeling require higher plans or add-ons.
Productboard
Best for feedback linked to product prioritization
Best for: product teams that want customer feedback portals connected directly to prioritization and roadmaps inside a broader product tool.
| Attribute | Productboard |
|---|---|
| Published pricing | Free; Plus from $19/maker/mo annual; Business and Enterprise higher or custom |
| Free plan or trial | Free plan with Product Portal and limited notes |
| Core focus | Feedback repository, Product Portals, and roadmap prioritization |
| Main limitation | Maker-seat pricing; advanced portal customization and SSO on higher tiers |
- Free plan includes a Product Portal for collecting feedback.
- Feedback notes and insights link to features and roadmaps.
- Full portal customization, multiple portals, and enterprise security require paid or custom plans.
Nolt
Best for simple public voting boards
Best for: teams that want a straightforward public feedback board with voting at a flat published monthly rate.
| Attribute | Nolt |
|---|---|
| Published pricing | Essential from $29/month (per board or flat according to current packaging) |
| Free plan or trial | Free trial available |
| Core focus | Public voting boards and simple feedback collection |
| Main limitation | Fewer advanced AI, changelog, or deep integrations than broader suites |
- Published entry pricing around $29/month for basic voting boards.
- Focuses on simple idea submission and voting without heavy tracked-user billing.
- Limited roadmap, changelog, or AI features compared with Canny or Frill.
I want a free start that scales with feedback volumeCanny
I need ideas, a public roadmap, and a changelog togetherFrill
Frill combines voting, roadmap, and announcements starting at $25/month with a 14-day trial.
I already use a product management tool and want a portalProductboard
Productboard includes a Product Portal on its free plan and links feedback directly to prioritization and roadmaps.
Buying tip
Clarify how each tool counts users or tracked feedback. Tracked-user models can grow faster than flat-rate boards as engagement increases.
How does Canny pricing scale?
Does Productboard include a feedback portal on the free plan?
Yes. Productboard’s free plan includes a Product Portal along with limited feedback notes and roadmap tools according to current pricing materials.
Is Nolt a flat-rate option?
Nolt publishes entry pricing around $29/month for simple voting boards. Confirm current packaging and any per-board limits on the official site.
Last updated 15 October 2026. Pricing checked the same day from official vendor pages. We may earn from qualifying links; this does not affect order or conclusions. See our how we make money page.
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