Games Contact us
Games Contact us Finance Crypto Finance Fintech & Transfers Insurance Financial Reporting Banking Budgeting & Planning Auditing & KPIs Financial Planning Accounting Bookkeeping Cost Accounting Financial Statements Accounts Payable & Receivable Auditing Fixed Assets & Depreciation Accounting Software IFRS & GAAP Standards Marketing Brand Strategy Content Marketing SEO & AI Search Social Media Email Marketing Digital Ads TikTok Marketing & Shop Growth Hacking Marketing Analytics Pricing Psychology Brand Ambassadors Tools & Comparisons HR Compensation & Benefits Employee Engagement HR Strategy Recruitment & Talent Acquisition Sales B2B Sales AI in Sales CRM Systems Cold Outreach Pricing Strategy Pipeline Management Sales Enablement Sales Leadership Technology AI Tools & LLMs Cloud Infrastructure Cybersecurity Data Analytics Emerging Tech All β†’ Startup Corporate Governance Law Procurement Procurement: Sourcing Procurement: Vendor Management Procurement: Supply Chain Procurement: Contract Negotiation Procurement: Cost Reduction All Departments
Select Page
KurumsPlay

Games / Sales

Objection Handler

The buyer pushes back ten times: on price, on timing, on whether they need you at all. Choose the reply that moves the conversation forward. You have five hearts.

MediumSales3 minNew

How to play Objection Handler

Each round gives you one thing a buyer says and four ways to answer. Tap the reply you would use and press Check. After every answer you get the principle behind the best reply.
A correct answer scores 10 XP and a perfect run adds 20 XP. A wrong answer costs one of your five hearts. The ten objections are drawn from a set of fourteen.

What an objection really is

Buyers rarely say exactly what worries them. β€œToo expensive” can mean the budget is fixed, the value is unclear or a competitor has quoted less. β€œSend me some information” often means the buyer wants to end the call politely. A salesperson who answers the words and misses the meaning loses the deal without knowing why.

Four habits behind the best replies

  • Acknowledge first. β€œThat makes sense” costs nothing and lowers the temperature. Arguing with the objection makes the buyer defend it.
  • Ask before you answer. β€œCompared with what?” and β€œWhat went wrong last time?” turn a wall into a conversation and tell you which objection you are really dealing with.
  • Never attack a competitor. Criticising the supplier a buyer chose is criticising the buyer. Ask what they would change about the supplier.
  • Trade, do not give. A discount offered for nothing teaches the buyer to ask again. Exchange it for a longer term, a larger order or faster payment.

The replies that lose deals

Three kinds of wrong answer appear throughout the game. The first is pressure: a deadline invented on the spot or β€œyou can’t afford not to buy”. The second is surrender: an instant discount, or a promise to call back in a year. The third is the lecture: repeating the feature list or insisting that the product is different. All three end the conversation, and the best replies keep it going.
The sales guides on Kurums cover qualification, negotiation and forecasting. For more practice, play Forecast Call or face a supplier in Negotiation Duel.

More games

Hire or Pass

Ten candidates, one decision each. Move them forward or pass.

EasyHR Β· 2 min

Acronym Decoder

API, SLA, MFA, ERP. Ten tech acronyms to spell out.

EasyTechnology Β· 2 min

Metric Match

Ten campaign numbers. Name the metric behind each one.

MediumMarketing Β· 2 min

See all games

Sales guides