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How to play Right Order

Each round names a process, such as hiring a new employee or procure-to-pay, and shows its five steps in a random order. Tap the step that comes first, then the second, and so on. Each tap adds a number. Tap a numbered step again to take it out, or press Clear to start the round over. When all five are numbered, press Check.
Every step in the right position is worth 3 XP, so a perfect round earns 15 XP. Get all six rounds perfect for a 20 XP bonus. The six processes are drawn from a set of twelve, so the next run will be different.

Why the order matters

A business process is a set of steps that turns an input into a result: an order into cash, a vacancy into a hire, a pile of receipts into financial statements. The steps are usually well known. What goes wrong is the order, or the handover between two steps.
Three patterns come up again and again in the game.
  • Check before you commit. In order-to-cash the customer’s credit is checked before the goods are shipped. In sales a lead is qualified before anyone writes a proposal. The check is cheap and the mistake is not.
  • Match before you pay. In procure-to-pay the supplier’s invoice is compared with the purchase order and the goods received note. Only when the three agree is the payment released. This three-way match is one of the most common controls against error and fraud.
  • Contain before you explain. In a data breach the first job is to stop the leak. Working out what was exposed and telling regulators and customers comes next, and it depends on what the first step found.

Reading a process like a statement

An income statement is a process too. It starts with revenue and takes away one layer of cost at a time: cost of sales to reach gross profit, operating costs to reach operating profit, interest to reach profit before tax, and tax to reach net profit. Knowing the order tells you where in the business a problem sits.
The same holds for funding. Investors at each stage, from pre-seed to Series A and beyond, expect more proof than the stage before: first an idea, then a product, then paying customers, then growth.
Every process in the game has a full guide on Kurums. Start from the department pages, or use the free business tools to work on your own process.

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