Crowd Marketing: The Future of Marketing?

Crowd marketing is a relatively new marketing strategy that involves using the power of the crowd to achieve marketing goals. It is based on the idea that the crowd is more creative and knowledgeable than any individual, and that by tapping into this collective intelligence, businesses can create better marketing campaigns and products.

There are three main types of crowd marketing: creative crowdsourcing, product crowdsourcing, and field crowdsourcing.

Creative crowdsourcing involves soliciting ideas and contributions from the crowd for creative tasks such as logo design, branding, and advertising. This can be done through online platforms or through contests and challenges.

  • Create a contest or challenge. This is a great way to get creative ideas from the crowd. For example, you could ask people to design a new logo for your company, or to come up with a new advertising slogan.
  • Use a crowdsourcing platform. There are a number of online platforms that allow businesses to crowdsource creative content. For example, 99designs is a platform for graphic design, while Upwork is a platform for a variety of creative services, including writing, editing, and video production.

Product crowdsourcing involves involving the crowd in the product development process. This can be done by asking for feedback on product ideas, or by inviting the crowd to design or prototype new products.

  • Get feedback on new product ideas. Before you launch a new product, it’s important to get feedback from potential customers. You can do this by crowdsourcing feedback through a survey or online forum.
  • Invite the crowd to participate in the product development process. This could involve asking the crowd to help you brainstorm new features, or to test out early prototypes of your product.
  • Use a crowdsourcing platform. There are a number of online platforms that allow businesses to crowdsource product development. For example, Kickstarter is a platform for crowdfunding new products, while InnoCentive is a platform for crowdsourcing solutions to scientific and technical problems.

Field crowdsourcing involves involving the crowd in gathering data and completing tasks in the real world. This can be done through mobile apps or through online platforms.

  • Use a mobile app. There are a number of mobile apps that allow businesses to crowdsource tasks in the real world. For example, Waze is a traffic app that crowdsources traffic data from users, while TaskRabbit is an app that allows users to hire people to complete tasks such as grocery shopping or furniture assembly.
  • Use an online platform. There are also a number of online platforms that allow businesses to crowdsource tasks in the real world.

Crowd marketing has a number of benefits for businesses. It can help to:

  • Generate new ideas and concepts
  • Get feedback from potential customers
  • Save money on marketing costs
  • Reach a wider audience
  • Improve brand awareness
  • Create more engaging and effective marketing campaigns


Thank you for your feedback. Here are some additional details and examples on how businesses can implement crowd marketing strategies:

Creative crowdsourcing

  • Create a contest or challenge. This is a great way to get creative ideas from the crowd. For example, you could ask people to design a new logo for your company, or to come up with a new advertising slogan.
  • Use a crowdsourcing platform. There are a number of online platforms that allow businesses to crowdsource creative content. For example, 99designs is a platform for graphic design, while Upwork is a platform for a variety of creative services, including writing, editing, and video production.

Product crowdsourcing

  • Get feedback on new product ideas. Before you launch a new product, it’s important to get feedback from potential customers. You can do this by crowdsourcing feedback through a survey or online forum.
  • Invite the crowd to participate in the product development process. This could involve asking the crowd to help you brainstorm new features, or to test out early prototypes of your product.
  • Use a crowdsourcing platform. There are a number of online platforms that allow businesses to crowdsource product development. For example, Kickstarter is a platform for crowdfunding new products, while InnoCentive is a platform for crowdsourcing solutions to scientific and technical problems.

Field crowdsourcing

  • Use a mobile app. There are a number of mobile apps that allow businesses to crowdsource tasks in the real world. For example, Waze is a traffic app that crowdsources traffic data from users, while TaskRabbit is an app that allows users to hire people to complete tasks such as grocery shopping or furniture assembly.
  • Use an online platform. There are also a number of online platforms that allow businesses to crowdsource tasks in the real world. For example, Amazon Mechanical Turk is a platform that allows businesses to hire people to complete small tasks such as data entry or image labeling.

Potential challenges or risks associated with crowd marketing

  • Quality of submissions. When you crowdsource ideas or content, there is no guarantee that the submissions will be of high quality. It is important to screen submissions carefully and to provide feedback to the crowd so that they can improve their submissions.
  • Copyright infringement. When you crowdsource content, it is important to make sure that you have the copyright to the content that is submitted. You can do this by having contributors sign a copyright release form.
  • Time commitment. Crowdsourcing can be a time-consuming process, especially if you are receiving a large number of submissions. It is important to be prepared to spend time reviewing and screening submissions.

How to mitigate the challenges and risks of crowd marketing

  • Create clear guidelines and expectations. When you crowdsource ideas or content, be sure to provide clear guidelines and expectations to contributors. This will help to ensure that the submissions are of high quality and that they meet your needs.
  • Use a crowdsourcing platform. There are a number of crowdsourcing platforms that have built-in features to help you manage the quality of submissions and to protect your intellectual property.
  • Set realistic expectations. Crowdsourcing is not a magic bullet. It takes time and effort to implement a successful crowdsourcing campaign. Be realistic about your expectations and don’t expect to get results overnight.

Statistics and case studies to support the claims about the effectiveness of crowd marketing

  • A study by Nielsen found that crowd marketing campaigns are more effective than traditional marketing campaigns at generating brand awareness and engagement.
  • A study by IBM found that crowdsourcing can help businesses to reduce their innovation costs by up to 50%.
  • A study by Salesforce found that crowdsourcing can help businesses to increase their revenue by up to 20%.

Here are a few examples of how businesses are using crowd marketing:

  • LEGO uses crowd marketing to get feedback on new product ideas. They do this through their LEGO Ideas platform, where fans can submit their own ideas for new LEGO sets.LEGO used crowd marketing to develop their LEGO Ideas product line, which has generated over $1 billion in sales.
  • Doritos uses crowd marketing to create their annual Super Bowl commercials. They do this through their Crash the Super Bowl contest, where fans can submit their own Doritos commercials for a chance to be aired during the Super Bowl. Doritos used crowd marketing to create their 2013 Super Bowl commercial, which was the most talked-about commercial of the year.
  • Starbucks uses crowd marketing to name their new coffee drinks. They do this through their My Starbucks Idea platform, where customers can submit their own suggestions for new coffee drink names.Starbucks used crowd marketing to name their Unicorn Frappuccino, which was one of their most successful product launches in history.

Crowd marketing is a powerful tool that can help businesses of all sizes to achieve their marketing goals. If you are looking for a new way to market your business, crowd marketing is definitely worth considering.

Tips for using crowd marketing successfully

Here are a few tips for using crowd marketing successfully:

  • Choose the right crowd. Not all crowds are created equal. When choosing a crowd to source ideas or feedback from, make sure that they are relevant to your business and target audience.
  • Be clear about your goals. What do you want to achieve with your crowd marketing campaign? Be clear about your goals so that you can measure the success of your campaign.
  • Provide clear instructions. When asking the crowd for help, be sure to provide clear instructions on what you are looking for and how to submit their contributions.
  • Give feedback. When you receive submissions from the crowd, be sure to give feedback. This will help to ensure that the next round of submissions is of even higher quality.
  • Reward the crowd. If you are asking the crowd for help, be sure to reward them for their contributions. This could be done by giving them discounts on your products or services, or by simply thanking them for their time and effort.

Crowd marketing is a powerful tool that can help businesses of all sizes to achieve their marketing goals. It is a cost-effective way to generate new ideas, get feedback from customers, and reach a wider audience.

If you are looking for a new way to market your business, crowd marketing is definitely worth considering.

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J Nov 2023

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Ekrem Duman

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